Alabama Telephone Complaint Assistance

NOTE: I actually had a difficult time researching compliant options in Alabama. If you have found additional helpful resources, please let me know so I can update this post..

State of Alabama Office of Attorney General:

It appears that in Alabama, the office of the attorney general actually handles most consumer complaints. Their site specifically states they will not act as a legal counsel for you, but that they usually can successfully mediate disputes between consumers and businesses

http://ago.alabama.gov/Page-Consumer-Protection-File-a-Complaint

The Alabama Public Service Commission:

This entity is responsible for regulating multiple utilities within the state of Florida including Gas, Water, Electricity, as well as Telecommunications. If you are having difficulties with your wireline telephone service this is the organization to start with. The link below will take you directly to an online complaint form. They do not however handle internet, VOIP, cellular, or cable TV complaints.

http://www.psc.alabama.gov/Complaints/ComplaintForm.htm

State of Alabama Lifeline & Linkup Program:

You may actually qualify for discounted telephone service! Below is a link to a brochure with some specifics (PDF). It appears though that ultimately you must contact your local provider to actually get setup on this program.

http://www.psc.alabama.gov/Telecom/LifelineLinkupBrochure.pdf

I also found this AT&T Lifeline application in a PDF file:

http://www.wireless.att.com/about/en_US/pdf/Eng_Ala_linkup.pdf

State of Alabama House of Representatives:

If you would like to contact your local representative to let them know about your recent consumer complaint, then the below link is for you. Just click on your representative’s name for contact options. If you need to know which district you are in, there is a link on the left hand side of this site to actually locate your appropriate representative.

http://www.legislature.state.al.us/house/representatives/houseroster_alpha.html

State of Alabama Senate:

Again, if you would like to write your local senator, the below link will help you find out specifically who to write.

http://www.legislature.state.al.us/senate/senators/senateroster_alpha.html